For families
Seeking help for someone close to you?
You can get in touch even if your loved one is not yet ready to seek help. A specialist can discuss the situation with you, how to start a conversation and what support you need yourself.
How to start
Contact reception
Say that you are seeking rehabilitation help for someone close to you. You do not have to give their name or a diagnosis over the phone.
Agree the format of the conversation
Discuss the date, who will attend and how to prepare with reception.
Bring your questions
How to begin, consent and the family’s role are things you discuss with the specialist.
Support available for loved ones
- Individual consultations for loved ones
- A chance to discuss your own feelings, exhaustion, worries and difficulties communicating with your loved one.
- Family meetings
- With the participant’s consent, families work together on relationships, disagreements and ways to support change.
- Groups for loved ones
- Specialist-led discussions provide space to share experiences, understand dependent behaviour and work on healthy boundaries within the family.
Participation and information sharing require consent
The resident decides what information they consent to share and with whom. Family involvement is planned around their needs and consent.
MIDAS by MMS
A first conversation about helping a loved one
Let reception know you are seeking help for someone close to you. You can start by arranging a conversation with a specialist.
For a free consultation
Call or write on Telegram to request a rehabilitation consultation. Reception will help you choose a suitable date and time.
MMS online reception
Choose a specialist and appointment type in the portal. MMS reception can explain how to book the free initial rehabilitation consultation.
The portal works in Uzbek and Russian; the link opens the Uzbek version. Reception can also help you by phone or Telegram.
Where the consultation takes place
MMS clinic’s Labzak branch
MMS clinic, Labzak branch. 10V Labzak Lane, Shaykhantakhur District, Tashkent, Uzbekistan.View on a mapAll enquiries are confidential. Third parties are not notified.
