You do not need to have everything worked out before an initial consultation. “I do not know where to start” is enough to begin a conversation. The aim is to explain your circumstances and understand a suitable next step.
Where you are going and why
The initial rehabilitation consultation at MMS clinic’s Labzak branch is completely free. Admission to MIDAS residence is a separate decision. Booking the first appointment does not commit you to a residential stay or to purchasing further services.
When booking, ask for an “initial rehabilitation consultation”. Confirm the time and who will attend: yourself, you and a loved one, or you as a relative seeking advice. You can also state your preferred way of being contacted. There is no need to put your entire personal history in the first message.
Preparing for the conversation
Instead of a long questionnaire, make a short private note. You can bring the information you already have; check any specific preparation requirements when booking.
- What prompted you to seek help now.
- Support you have had before and what was useful.
- Names of medicines you take and any medical documents you have.
- Two or three questions you want answered.
If you do not have documents or previous test results, say so. Do not arrange new tests yourself or change medicines just for the visit. First clarify what is needed. If dates are difficult to remember, an honest approximate account is more useful than filling gaps with guesses.
What to clarify during the appointment
Explain your aim, whether it is help with stopping substance use, understanding a family situation or learning about rehabilitation. You can ask questions and request a plain-language explanation of unfamiliar terms. If a loved one accompanies you, agree which part of the conversation you would like to have together.
When a next step is proposed, ask why it is recommended and what alternatives exist. Rather than leaving with a vague “we will be in touch”, write down the next action, contact method and questions still to be settled. This lets you discuss the decision calmly afterwards without relying entirely on memory.
When to discuss costs
The free offer covers the initial rehabilitation consultation. If further support is recommended, ask about its price, what is included, possible additional costs and payment arrangements before starting. These questions are a normal part of making a decision.
If residential rehabilitation is proposed, also ask how duration is decided, how family contact works and the terms of any support after the stay. The admission and costs page collects these practical topics. You do not have to decide while conditions that matter to you remain unclear.
Confidentiality
Enquiries are confidential; third parties are not notified. Further work with family is based on your consent. If you have concerns about communication or information sharing, raise them at the start. You can ask who will be involved and which contact method suits you.
The Labzak branch address and booking options are below. If you are reading for a loved one, you can share this page so they can understand the arrangements and prepare their own questions.