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Questions and answers

The questions people ask before deciding

Brief answers about consultation, staying at the residence, costs and privacy.

Getting started and admission

If I book a consultation, does that mean I have been admitted to MIDAS?

Booking is for the initial consultation. The conversation explores suitable support; admission to MIDAS requires a specialist assessment and agreement with you.

Is the initial consultation free? Where does it take place?

The initial rehabilitation consultation is completely free. It takes place at the Labzak branch of MMS clinic: 10V Labzak Lane, Shaykhantakhur District, Tashkent, Uzbekistan.

Where does treatment take place — at the residence or at a clinic?

Medical assessment and any required medical stage take place at the Labzak branch of MMS clinic (10V Labzak Lane, Shaykhantakhur District, Tashkent). The rehabilitation stage takes place at the MIDAS residence.

Is there an age limit?

The programme is intended for adults. Other admission requirements are determined during the initial assessment.

Living and costs

How much does rehabilitation cost?

The rehabilitation price and included services are not yet published on this site. Check the costs and payment terms for your proposed plan with reception.

How long does the programme last?

Duration depends on your needs and progress during the programme. You and a specialist develop an initial plan and review it as you go, including the proposed stay and subsequent support.

Can I get in touch from another city or country?

Yes, you can contact reception by phone, Telegram or the online portal. Confirm options for a remote conversation and arrival before travelling.

When will I learn the address of the residence?

Once admission has been agreed — the address and arrival arrangements are given to you directly.

Confidentiality and family

Will anyone find out that I got in touch?

All enquiries are confidential. Third parties are not notified.

What can my family be told?

Information is shared with family only with the resident’s consent and within the scope they specify.

What if the person close to me refuses help?

You can seek advice yourself even if your loved one is not ready for help. Discuss how to start the conversation and what support you may need.

Is a result guaranteed?

An outcome cannot be guaranteed in advance. You and a specialist set goals and review changes during the programme.

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